Exchange Online service alert
- Posted by James Allat
- On 11th January 2022
- 0
Microsoft has now resolved this issue.
Microsoft has reported that users who are using Outlook on the web (OWA) may be experiencing issues when trying to select the new contact option.
See the issue reported below by Microsoft.
| Advisory information
Title: Users can’t see the New Contact option on Outlook on the web Status Service Degradation Details Title: Users can’t see the New Contact option on Outlook on the web User Impact: Users are unable to see the New Contact option on Outlook on the web. More info: Users are able to see the New Contact option when using Internet Explorer 11. Current status: We’re continuing our review of network traces and PSR logs as we conduct testing on internal reproductions of the issue to assist our investigation. Scope of impact: Your organization is affected by this event, and any user attempting to add a new contact in Outlook on the web is impacted. Next update by: Tuesday, January 11, 2022, at 8:00 AM UTC Are you experiencing this issue? Thank you, |
Last updated Tuesday, January 11, 2022, at 1:50 PM UTC.
Root cause: A recent update to the People services inadvertently resulted in an impact.
If you are experiencing issues but are unsure if this is the same issue as reported please contact the CalderIT helpdesk on 0330 0020 089 and we will be able to double-check the issue for you.
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